Public health has a workforce capacity problem.
As accountability rises under OB3 and workforce shortages strain capacity, states lack the infrastructure to translate public health investments into measurable execution and outcomes—limiting their ability to deliver on policy goals.
The Financial Reality
If we expect better health outcomes, taxpayer accountability, and progress on policy goals, we must sponsor scalable, cost-effective tools that enable frontline organizations to deliver—and make the work visible.
01
Federal Agencies
Funds appropriated
Visibility
02
States
Allocated to programs
Visibility
03
Programs
Routed to operators
Visibility
04
Community Orgs
Delivering services
Visibility
By the time services reach the population, there is no consistent way for leadership to see or verify.
The Workforce Challenge
Who was reached
Reach
Which individuals actually received outreach—and which were missed.
Whether they engaged
Engagement
If outreach turned into a real conversation, scheduled visit, or follow-up.
If services were actually delivered
Delivery
Whether the work funded by the program was completed end-to-end.
“After years of working alongside community-based organizations, we see an imperative need for action. States are funding services, but not at the operational capacity frontline teams need to consistently execute them. It’s like funding road construction without crews using modern equipment to build the road.”
Tom Hartle, CEO, People.Health
The Organizations Delivering Care Are Underpowered
Frontline public health work is still being done with outdated tools—making consistent delivery nearly impossible.
They are:
- Managing growing caseloads
- Operating across disconnected systems
- Meeting increasing compliance requirements
- Relying on manual processes to execute complex programs
The shift
A new model is emerging.
A digitally enhanced workforce allows organizations of any size to perform the day-to-day work of engagement at scale, with centralized data that makes execution visible and measurable.
The Path Forward
A blended workforce, built for scale.
- Direct-to-population outreach
Reach individuals and entire populations in minutes—without relying on one-by-one manual effort.
- Consistent, structured engagement
Ensure outreach, follow-up, and monitoring happen the same way every time—across every program and every team.
- Real-time capture of work performed
Every interaction is recorded as it happens, creating a live operational record of services delivered.
- Full visibility into execution
Leadership can see what work is being done, who is being reached, and how programs are performing—without waiting on reports.
“The future of public health is a blended workforce—where human expertise and digital execution work together to deliver care at scale.”
Built from the Ground Up
For more than a decade, has built cost-efficient, scalable frontline solutions used by:
- Health & Human Services
Coordinate across programs. See the whole population. - Local Health Departments
Replace phone trees and spreadsheets with real workflows. - Community-Based Organizations
Do more with less. Show your impact. - Payers & Providers (Integrated Care Networks)
Extend your reach beyond the clinic walls. - Pharmaceutical & Life Sciences
Reach the population at scale. Capture real-world data.